The electronic client flow management system is a usable solution at any field of client service, e.g. in healthcare. Independent and integrated healthcare IT system driven solutions were developed in favour of raising the standards of patient care, decreasing the tensions of waiting and securing the clients/patients’ personal rights.
The central ticket dispenser unit can be installed in the form of push-button or touch screen, or in wall and columned implementation. The display units (door, hall displays) could be 7 segment LED or LCD. The latter could be programmable, so it perfectly could be used for displaying ticket numbers, informing patients or visualizing advertisements based on timed schedules.
The card system is a possible marketing communication tool, which connect the tourism organizations, the tourism suppliers and tourists/guests. It helps achieving bigger tourism-based profit, the moving forward the more solvent clients and the cooperation of tourism suppliers. With the help of the TDM iCard the tourism organizations could obtain important marketing information according to the guest nights spent (by types of accommodation owners), division of guests (gender, age, geographical location, etc.) and services used. The information written above help the formation of the appropriate marketing strategy which has an effect on quality services. From the view of council it helps checking the local tax, and it is against illegal tourist lets without any registrations.
Taking different viewpoints into consideration, the tourism organization could create optional discounts and discount packages in cooperation with suppliers, which allows tourists visiting the region to take advantage of these discounts by using their discount cards. The card could be paper or plastic provided with a barcode. The card’s legitimacy could be free of charge, e.g. tied to guest nights or could be subject to charges.
The WEB-based ERP system supports the use of mobile devices, in particular the modules of failure-management and installation-support.
The system is built up of warehouse management, failure-management, installation-support, project monitoring and BackOffice modules.
Managing optional number of warehouses hierarchically connected to premises/partners. Warehouses per service car/persons could be formed. Registering equipment/materials and their stock with and without unique barcode identification at average price, support of creation and splitting of complex products, managing creation of “Chest” based on prototype sets. It creates movement certificates.
Support of the administration of reported failures, on-line failure-management (from external JIRA system) via pre-defined interface. Administration and status-dependent management of the failures’ change of status, support of mobile devices, electronic verification of closed failures, courier management.
Tracking installations of devices prepared into numbered “Chests” based on prototype sets, administrating the change of status of particular installations, support of mobile devices, electronic verification of finished installations and on-line operation with the warehouse module.
Hierarchical registering and administrating of optional amount of projects, administration of input parameters (time, material, travel expenses, etc.) and statuses of personalized tasks, status-queries of projects, cost-statement of projects/sub-projects by types of costs, statistics.
It allows the planning of processes required for manufacturing particular products in a graphical way, the interconnected criteria related to process elements and the necessary parameters. It registers the subtasks related to each other, which shows which subtasks could be done simultaneously and which tasks has a predefined sequence of implementation (tasks built on each other). Feedback points could be created between subtasks. It registers the necessary preparations within workflows, the need of human and mechanical resources, conditions of qualifications, the standard time of workflow, the determinative measures and the need of raw materials counted on measures.
Based on manufacturing parameters, it defines the workflows necessary for manufacturing products and the needs of raw material, human and mechanical resources. It registers the readiness level of workflows and the planned start and concrete finishing time of work.
Workers are able to administrate their daily work in a barcode driven way in the plant space. With the use of the barcode sheet placed at the barcode scanner, workers have to scan only some barcodes at the start and finish of particular workflows. Based on barcode inputs, the module logs the works carried out.
Foreman is allowed to override the recorded start and finish of work and the processed number of pieces, the workers does not have this privilege.
Based on the diary, the module creates statistics about the utilization of human and mechanical resources, defines the effective working hours of workers and machines and also defines the hourly wages.